Speech analytics technology can be leveraged to help better understand friction in the customer journey and improve customer retention. Examples of speech analytics include word clouds, transcription, and sentiment analysis.
Microsoft will buy up healthcare AI partner Nuance for $19.7 billion. Nuance makes speech-recognition tools for clinical documentation, as well as security tools.
Are you looking for a medical alert device that is elegant-looking and balances your independence and safety? Here are the best devices to choose from.
Nuance Communications acquired Saykara, a startup building a medical AI voice assistant to help with charting and other administrative tasks. The deal is expected to build on Nuance's speech recognition tools for physicians.
A recent report from Reaction's Research Cloud takes a look at how one medical specialty is slow to implement speech recognition technology.
The emergency department, perhaps the most chaotic place in any hospital, has been completely paperless at Community Hospital Anderson, in Anderson, Indiana, since 2011. What's more, the ED achieved this without putting computers between clinicians and patients.